cmitroc.com

Your Technology Partner

CMIT Solutions provides businesses with outsourced IT support through managed IT services and managed cybersecurity solutions.   Virtual CIO services deliver enterprise-quality IT strategy and support for our clients while our award-winning help desk support keeps end users productive.  We specialize in preventing issues from occurring, not just fixing them when they break.  Our Vision is to be the most trusted IT partner in the Rochester area because we listen and deliver on our promises. We serve businesses in the Rochester area who value their technology and rely on it for their success.  We are their trusted advisor who helps them achieve their goals by proactively caring for their systems and their people.  We protect their data, reduce their downtime, and keep their teams productive.  We listen.  We care.  Our National Structure Our national structure allows us to partner with key technology providers (such as Dell, Datto, and Microsoft) to get favorable terms and priority support while providing our clients with the high level of service they expect from a local provider. It also benefits clients who have multiple offices in the markets we serve. Our goal is to simplify our clients’ IT management by giving them one vendor to deal with, who can serve multiple geographically distant sites. Our large presence (220+ offices, 700+ technicians) ensures we have the knowledge and skills to provide excellent service to our clients. The Local Team The local team has a thorough, in-depth understanding of our clients' environment and needs, which ensures the service is prompt, accurate, and effective. The team knows your staff, they know your technology, and they know your needs. They are experienced in your systems and how they are used. Our focus on communication means you and the CMIT team are both aware of work done, your needs, and your future plans. This communication is critical to maintaining good working relationships.