MCI

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Ad Details

  • Ad ID: 63231

  • Added: August 22, 2024

  • Location: United States

  • State: Iowa

  • City: Iowa City

  • Company Name: MCI

  • Keywords: business process outsourcing, customer contact software, contact center service, call center services, customer service, inside sales, chat, market research, reporting, analytics, customer lifecycle management, software integration service, machine learning & ai, bpo, rpa, nlp, it services schedule 70, temporary administrative & professional services taps 736, collections, claims processing, federal contracting

  • Technologies: Sendgrid, Outlook, Google Cloud Hosting, Microsoft Office 365, Amazon AWS, iCIMS, Hubspot, Active Campaign, WP Engine, SharpSpring, Facebook Widget, Google Font API, AppNexus, WordPress.org, Nginx, Vimeo, Mobile Friendly, Google Dynamic Remarketing, Facebook Custom Audiences, Cedexis Radar, Marin, Criteo, Quantcast, Shutterstock, DoubleClick, DoubleClick Conversion, Perfect Audience, YouTube, Facebook Login (Connect), Intercom, Google Analytics, Taboola, Yahoo Analytics, AdRoll, Bing Ads, Adobe Media Optimizer, Linkedin Marketing Solutions, Google Tag Manager, Bootstrap Framework, Remote, AI, Basis, Phoenix, Reviews, ADP

  • Year: 2002

  • Address: 2937 Sierra Court Southwest, Iowa City, Iowa, United States, 52240

  • Website URL: http://www.mci.world

  • LinkedIn URL:

  • Facebook URL:

  • Twitter URL:

  • Views: 28

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Description

Iowa Outsourcing Company


Company Overview
MCI is a technology and BPO services company With a diverse customer base of almost 150 public and private sector clients, MCI is providing industry-leading software and workforces to meet modern omnichannel customer journeys. MCI is enabling our clients’ vision of cutting-edge customer experience through customized smart technology like AlaaS, BPOaaS, CCaaS, CPaaS, and NLPaaS. MCI’s position as a leader in the technology-enabled customer contact management space is hallmarked by insightful analytics reporting and actionable data to ensure client and customer satisfaction. MCI’s technology suite of products and services work seamlessly together to enable our clients to focus on their business, while we expertly focus on their customer's experiences.

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